Harbaji Privacy Policy — How We Keep Your Data Safe

1. Introduction & Applicability

This Privacy Policy applies to all services on the Harbaji platform (harbaji.best). When you create an account, log in, place a bet, or contact support on Harbaji, certain information enters our systems. This policy clearly explains how that information is used and how it is kept secure.

Harbaji believes your privacy is a fundamental right — not something to be traded away for business convenience. That's why we only collect what's necessary and keep it with the highest level of security.

2. What Information We Collect

Harbaji only collects information that is necessary to provide our services, maintain security, and meet legal obligations. Requesting or storing unnecessary data goes against our policy.

As part of the identity verification (KYC) process, Harbaji may request a photo of your national ID or passport. These documents are used solely for verification purposes and stored in secure, encrypted storage.

3. How Your Data Is Used

Harbaji uses your information for specific, defined purposes only. Your data is never used beyond those stated purposes.

• Account management: Providing convenient access to login, password reset, profile updates, and more.
• Payment Processing: Confirming deposits and processing withdrawals accurately and on time.
• Security protection: Detecting unusual activity, preventing fraud, and protecting your account.
• Legal Compliance: Compliance with licensing authority guidelines and anti-money laundering regulations.
• Service Improvement: To make your platform experience smoother and more efficient.
• Contact: Sending important updates, security alerts, or promotional offers — only if you have given your consent.

4. Who Your Data Is Shared With

Harbaji does not sell your data, share it with advertisers, or pass it to third parties for commercial purposes. This is our core commitment.

However, limited data may be shared in specific circumstances:

• Payment providers: Only the information necessary to process transactions with bKash, Nagad, or Rocket.
• Licensing Authority: Information is shared with regulators only when legally required — never voluntarily.
• Technology Partners: Hosting, security, and analytics providers who operate under strict confidentiality agreements.
• Law enforcement agencies: When compelled by a court order or a valid legal process.

5. Data Security Methods

Harbaji uses internationally recognised technology to protect your data. Security measures are actively applied at every connection and storage point — not just in words, but in practice.

• Transit Encryption: All connections are protected with 256-bit TLS/SSL encryption — no one can read your data between your browser and our servers.
• Storage Encryption: All sensitive data in our database is stored with AES-256 encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Real-Time Fraud Detection: Unusual logins or transactions are automatically detected and alerts are sent out.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Restricted Access: Within Harbaji, only authorized personnel have access to specific data on a need-to-know basis.

6. Cookies & Tracking Technologies

The Harbaji website uses cookies. Cookies are small files stored in your browser that help improve your browsing experience.

Cookies can be disabled through your browser settings. However, disabling essential cookies may cause key features such as login and payments to stop working correctly.

7. How Long Your Data Is Retained

Harbaji does not store your data indefinitely. Each type of data has a defined retention period — once that period ends, the data is securely deleted.

• Account Information: For the full duration the account is active and up to 5 years after closure (due to legal obligations).
• Payment Records: 7 years from the transaction date — in accordance with financial regulatory requirements.
• KYC documents: Up to 5 years after verification is complete.
• Support conversations: 2 years from the date of last contact.
• Technical logs: 6 months — for security analysis purposes.

Upon receiving an account closure request, Harbaji will delete all data beyond legal requirements as quickly as possible and send you a confirmation.

8. Your Data Rights

You have clear rights over your personal data at Harbaji — rights we actively respect and uphold.

To exercise any of these rights, email us at support@harbaji.best or reach out via live chat in Bangla. Harbaji will respond within a maximum of 30 days.

9. Protection of Minors

Harbaji is an 18+ platform. We do not knowingly collect or process data from anyone under the age of 18. Age verification is mandatory during account registration.

If a minor creates an account by mistake or through false information and this comes to Harbaji's attention, the account will be suspended immediately and all collected data will be securely deleted.

10. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact Harbaji. We take all complaints seriously and will provide a formal response within a maximum of 30 days.

If your concern cannot be resolved by contacting us directly, you have the right to lodge a complaint with an international data protection authority. Harbaji will cooperate fully with that process.